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Telecommunications


The telecommunication sector is dominated by rapid technological transformation. The introduction of 5G, 4G/LTE, wi-fi networks and M2M communication are just a few of the major developments in this sector. Thanks to its innovative approach and rapid project development, we are the perfect partner for businesses operating in this high-tech, fast-moving sector.

Mobile Telecommunications Networks: 5G, 4G/LTE, 3G/UMTS

We undertake all necessary project planning phases with regard to the implementation of new hardware and software.

  • Resource planning
  • Resource coordination for projects in Europe in collaboration with the regional engineering managers
  • Project budget control in consultation with the regional engineering managers
  • Technical pre- and postsales for the planning and implementation
  • Planning of various software upgrades when new software is acquired
  • Project management and further project support services (e.g. preparation of a project plan for the technical aspects)

References:

  • Operating and service concepts (outline and detailed concepts)
  • Definition of processes per ITIL Best Practice Guidelines and the specific network requirements
  • Operating manuals
  • Preparation of detailed standard operating procedures
  • Descriptions of technical systems (detailed user manuals, operating manuals)
  • Quality management
  • Design and installation of an information security management system (ISMS)
  • Security concepts per German IT baseline protection standards BSI 100-1 to BSI 100-4, ISO27001, etc.

Telecommunication Networks: Core, transmission and optical fibre networks

We undertake all necessary project planning phases with regard to the implementation of new hardware and software.

  • Resource planning
  • Resource coordination for projects in Europe in collaboration with the regional engineering managers
  • Project budget control in consultation with the regional engineering managers
  • Technical pre- and postsales for the planning and implementation of optical fibre networks
  • Support with regard to implementation
  • Project management and further project support services (e.g. preparation of a project plan for the technical aspects)

References:

  • Definition of processes per ITIL Best Practice Guidelines and the specific network requirements
  • Planning and descriptions of technical systems for the monitoring and management of the network
  • Quality management
  • Project and subproject management

IP-Technology, VoIP, IMS

  • Coordination of various customer-side project managers in diverse projects (VOIP, data centre consolidation, customer support etc.)
  • Support with regard to technical aspects/problems
  • Help with preparing tenders (RFI/RFQ-RFP management)
  • Help with the preparation of IT product catalogues that need to conform to ITIL requirements
  • Processing of the IT structure in collaboration with the client, taking into account cost and market aspects

OSS/BSS

Perfomance Management

Our support services with regard to performance management involve the monitoring of the network elements of the telecommunications systems of mobile wireless service providers while at regular intervals, the network management system is backed-up and saved – all using tools such as ORACLE, Aircom, OPTIMA, METRICA, SQL server and MYCOM.

Specialist skills:

  • Analysis and definition
  • Preparation of system and operating concepts
  • Preparation of outline and detailed specifications
  • Project management

Operation of high security networks

Its wide-ranging experience means that we can support you with regard to the operation of high security networks (PMR networks, such as TETRA, TETRAPol and GSM-R) by means of practice-orientated advice on development or upgrading of operation.

Specialist skills:

  • Preparation of operating and service concepts
  • Preparation of operating manuals
  • Definition of processes per ITIL Best Practice Guidelines and the specific network requirements
  • Preparation of detailed standard operating procedures
  • Descriptions of technical systems (detailed user manuals, operating manuals)
  • Quality management
  • Design and installation of an information security management system (ISMS)
  • Security concepts per German IT baseline protection standards BSI 100-1 to BSI 100-4

System Architecture and Integration

Among the integral features of our service portfolio are services designed to help clients acquire the correct devices and accessories by means of practice-related handling and ergonometry testing. The aim is to increase the level of acceptance of new digital devices.

Specialist skills:

  • Preparation of test specifications (outline and detailed concepts) and testing guidelines as part of tender documentation
  • Planning and preparation of test documentation (checklists, flowcharts, user guidelines, results lists, test environments)
  • Provision and set-up of the required PMR infrastructure for testing (TETRA systems)
  • Test monitoring
  • Documentation and result evaluation

Project Management

We take a holistic approach to project management in covering all phases from planning, implementation and progress review to the successful and verified outcome.

  • Coordination of the various customer-side project managers in diversified projects
  • Support with regard to technical aspects/problems
  • Acquirement of new projects
  • Help with the preparation of IT product catalogues that need to conform to ITIL requirements
  • Identification of the actual IT situation
  • Processing of the IT structure in collaboration with the client, taking into account cost and market aspects
  • Requirements management
  • Project planning
  • Project start-up
  • Partner management
  • Risk management
  • Quality management
  • Reporting
  • Project wrap-up
  • Progress monitoring